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General
What is PORTDA?
PORTDA is a marketplace for port & marine services. Consumers (ship agents, charterers, operators) post requests; verified vendors quote; orders are placed and paid through the platform, with a full record of every transaction.
Is PORTDA available as an app?
Yes — there are separate consumer and vendor apps for Android and iOS, plus the full web platform at portda.in.
How much does it cost to join?
Creating a consumer account is free. Vendors can subscribe or unlock individual leads — see our Pricing page.
For consumers
How do I post a request?
Sign in, choose your port and service category, describe the job and submit. Matching vendors are notified and can send you quotations.
How do I compare and accept quotes?
All quotes for a request appear together so you can compare price and terms. Accept one to create an order; you can also counter a quote before accepting.
Is my payment safe?
Every payment runs through the platform with a full transaction record, and every vendor is verified before they can quote. If something goes wrong with an order, you can raise a dispute and our team will step in.
How do I leave a review?
Once an order is completed, open it and tap “Leave a review” to rate the vendor and share feedback.
For vendors
How do I get verified (KYC)?
Complete the KYC wizard — required documents, address proof and five ship references. Our team reviews and approves it, after which you can access leads and orders.
How do I receive leads?
Leads are requests matching your service category and served ports. A subscription includes a monthly/annual number of lead credits, or you can unlock a single lead.
What is the platform commission?
A small commission applies only when an order completes. The exact rate is shown and confirmed before you submit a quote.
How does advertising work?
You can buy banner placements shown to clients. The Fixed Banner is exclusive per port for its period on a first-paid basis; availability is shown on a calendar before you pay.
Payments & account
What payment methods are supported?
UPI, major credit/debit cards and net banking. You receive an invoice for every payment.
How do refunds work?
Refunds depend on the order's state. Where a paid ad slot can't be honoured, that payment is refunded. See our Terms.
How do I turn off notifications?
Manage push notifications in your device settings, or notification preferences in the app. See our Privacy Policy.
